On my way home I needed to pick up some items and dashed in a liquor store and about half way through I found myself crying! A homeless man asked me what the problem was and I said, “They are going to pull the plug on my dad tomorrow and I can’t even contact the doctor to talk to him about it!” The homeless man, said “Oh, you need to call 211, they will help you.”
And I said “They can’t possibly help me with this.” The homeless man said “Oh yes, they help with just about everything!” So the next morning I called 211 and someone on the line said they would help me. He called somewhere on my behalf with me and right after that the doctor called and we made a plan for my dad to recover…he is 81 years old now, in a wheelchair, but I have my dad… and I have 211 to thank.
2-1-1 California is the statewide network of local 2-1-1 information and referral providers, and is a collaboration of the California Allaince of Information and Referral Services (CAIRS) AND United Ways of California.
The mission of 2-1-1 California is to ensure that California develops the statewide infrastructure and support necessary to ensure quality 2-1-1 services for everyone.
Use “Find your Local 2-1-1” above to get phone numbers, websites, and other information for service agencies in your area. Not all areas have a local 2-1-1 service provider.
CALIFORNIA STATE SENATE BILL 1212
SB 1212 was introduced on February 18, 2016 by Senator Ben Hueso (D-40). This bill states the intent of the legislature to enhance the status and system of the 2-1-1 information and referral network to provide coordinated services and resources to all California residents.
According to the legislation language, SB 1212 intends "...to facilitate the expansion of 2-1-1 services into those counties in California where they are lacking and ...facilitate access to disaster preparedness, response and recovery information and referral services uniformly in the state, expecially in hard to serve rural areas, through a universally available telephone service."
Current Activity and Next Steps:
- SB 1212 is the legislative vehicle in case statutory change is needed for the expansion of the 2-1-1 disaster recovery network.
- We have begun preliminary conversations with the PUC to identify potential funding sources and how to obtain them.
- A meeting was held in mid-March with the Public Utilities Commssion (PUC) President, Michael Picker. While he made no commitments, he was helpful in suggestions for next steps and recommended outreach to another commissioner for assistance.
- Discussions have also taken place with leadership at Cal OES of the Governor's office to explore and identify possible funding streams for 2-1-1.
- In addition to following up with the PUC, the focus in the near future will be on raising awareness of and securing support for SB 1212 via suppot letters and outreach to local partners.
For more information contact